AT WORK FOR
Many of us may face challenges outside of work that can certainly impact our work life. There are many resources in the community that can be accessed at any given time. Some employers may also offer programs to assist workers with life challenges. UFCW 247 encourages members to seek help and support when needed; resources are often available free of charge or at low cost.
211’s telephone line and online directory help Canadians deal with life’s challenges. The service connects users with vital community and social resources, close to home and specific to their needs.
811 is a free-of-charge provincial health information and advice phone line available in British Columbia. It is operated by HealthLink BC, which is part of the Ministry of Health. By calling 811, you can speak to a health service navigator, who can help you find health information and services; or connect you directly with a registered nurse, a registered dietitian, a qualified exercise professional, or a pharmacist. Any one of these healthcare professionals will help you get the information you need to manage your health concerns, or those of your family.
If you are in crisis or you are worried about someone else, dial or text 9-8-8 to reach Canada’s 24/7 Suicide Crisis Helpline. The service offers trauma-informed and culturally affirming support to anyone who is thinking of suicide or who is worried about someone they know.
MENTAL HEALTH FIRST AID
LOBLAW'S EMPLOYEE ASSISTANCE PROGRAM
The Employee Assistance Program is available to all Loblaw Limited Colleagues and to their spouses and dependent children. It is part of their group benefit program and offers a range of confidential services to assist workers. Any problem that affects your home or work is a legitimate reason to use EAP. The EAP provider, Shepell-fgi, does not share any information with your employer. Please contact your HR administrator for a detailed brochure.
SOBEY’S WELLBEING SUPPORT
Safeway workers have access to resources, services and articles that support all their wellness needs. Resources offered include confidential access to the Employee & Family Assistance Program (EFAP), not only for workers but also their family; as well as access to Together All, a clinically moderated, on-line mental health community that empowers Safeway employees to anonymously seek support.
FAMILY SERVICES OF GREATER VANCOUVER
RESIDENTIAL SCHOOL SURVIVORS
GENDER-BASED VIOLENCE SUPPORT
VictimLinkBC is a toll-free, confidential, multilingual service available across B.C. and the Yukon 24 hours a day, 7 days a week and can be accessed by calling or texting 1-800-563-0808 or sending an email to VictimLinkBC@bc211.ca. It provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services. It provides service in up to 150 languages, including many North American Indigenous languages.